Today’s Times shares that Amazon Prime members often spend twice as much compared to those that aren’t members. This led to me ponder: What if a first step to reducing Amazon’s monopolies is just canceling a $119/year ‘membership’? Prime may be Amazon’s strength—as well as its achilles. If we can find a way to undermine it, I believe one can save money and our communities.
Each month, on average 99.3% of retailers retain their Bridge Store service. A high retention rate shows that retailers are happy with Bridge’s software and customer service. This high customer loyalty says that Bridge is providing great value for members.
A monthly retention rate of 99.3% equates to approximately an annual retention rate of 92%.
While we’re hiring, some of our customers are still struggling within the retail environment. One client, Cathy Hulgan Designs, is closing because the new landlord wanted to double the rent and asked for a long-term lease. Cathy was a big proponent of ours. I am saddened by her store's closing. I’ll miss her.
I’ll note that her situation did bring to mind the merit of offering digital services and Bridge’s business model. Unlike a rental retail space in a strip mall, ...
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